Automation Apps

Merge Zendesk Tickets Merge Freshdesk Tickets Auto Remove Attachments Ticket Classification Document Parser OCR Ticket Parser Autofill Zendesk ChatGPT Automation

Help Center Apps

Help Center Manager Help Center Translate for Zendesk Help Center Translate for Intercom Help Center Analytics Help Center Export Macro Export

Assist Apps

Agent Co-writer Translate Conversations MCP Server for Zendesk Advanced Search Plus Articles PDF Export

Case Studies

HomeExchange Komoot Exclaimer Password Management

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Help Center Tools Automation & Assist Tools

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Maryna Paryvai · Page 4

Mastering Zendesk Ticket Fields: Tips, Tricks, and Hidden Features

Master Zendesk ticket fields with these 5 best practices. Reduce resolution times and automate tasks.

Maryna Paryvai · 30 Oct 2024

Artificial Intelligence

Generative AI Knowledge Base: How to Write and Organize Help Content

Optimize your help center for GenAI chatbots to provide accurate, helpful answers.

Maryna Paryvai · 26 Sept 2024

How to Do All-Hands Support Right (With Tips and Best Practices)

Improve customer service with all-hands support. Discover the pros and how to implement it.

Maryna Paryvai · 25 Sept 2024

How to Reduce Support Tickets? 7 Hacks to Shrink a Large Backlog

Learn how to effectively measure and assess your ticket backlog to keep it under control and provide exceptional customer service.

Maryna Paryvai · 18 Sept 2024

Knowledge Management

How to Set Up And Use Zendesk Guide with Google Analytics 4

Everything you need to know to improve your Zendesk help center using Google Analytics 4

Maryna Paryvai · 30 Aug 2024