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Agent Co-writerTranslate ConversationsMCP Server for ZendeskAdvanced Search PlusArticles PDF ExportHelp Center Translate for Zendesk Guide is Swifteq’s solution allowing you to:
Start with 20 FREE article translations and 50 FREE image translations, then choose between Monthly or Annual billing plans.
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Join companies who use Swifteq to scale support without adding headcount.
From Arabic to Vietnamese, we support every modern language — meaning you can support your customers in their native language, increasing self-service and creating a better customer experience.
Seamlessly sync Zendesk Guide translations — no manual copying and pasting required.
Our translations of Zendesk articles maintain the original HTML formatting of the article, including links, images, headings, and more.
Powered by the OpenAI ChatGPT API.
Bulk translate multiple articles into one or more languages, making even the biggest Zendesk translation projects nearly automatic.
It only takes three easy steps:
Each Zendesk translation can be saved as a draft in Zendesk Guide, allowing you to review and refine it before publication.
Avoid the hassle of re-translating entire articles for just minor updates. With partial translation, via our Zendesk translation app, you can translate only the newly changed sections.
Benefit from a side-by-side view of the original and translated text for easy comparison.
Upload your own glossary to incorporate specialized translation terms consistently throughout your help center.
Customize the ChatGPT prompt to tailor translations that resonate with your brand’s unique style and language.
Zendesk Translate is the best and easiest way to localize your Zendesk Help Center — no matter where your customers are located.
Help Center Translate reads the text inside your images and translates it into the target language, keeping the original layout, fonts and colours.
The translated image is saved to your Zendesk Guide Media library and swapped into the translated article automatically.
Image translations use image credits, which are separate from your article translation credits. Every plan includes 50 free image translations. See image credit pricing.
Support your customers no matter where they are. With multilingual capabilities, you’ll unlock new markets and opportunities.
Deliver professional-quality translations without the high costs of hiring multiple translators or agencies.
Make use of AI-powered translations to deliver professional and accurate content that resonates with your diverse customer base.
Customers
“The Help Center Manager has been a game-changer for managing our Zendesk Help Center content. One of the standout features is its universal search and replace, which saves us valuable time when feature names or code references change. The customization options, including glossary uploads and prompt adjustments, make the translations more accurate and tailored to our needs. Beyond its functionality, Help Center Manager is incredibly easy to use, and the support team is outstanding. We’re thrilled to have found such a powerful and reliable tool!”
“We are required to have our help center in French as well as English. Even though we have a French speaker on staff who handles the rest of our translations, tackling the whole help center seemed daunting. This app saved so much time and was really pretty accurate. Instead of handling the entire translation process, we were able to utilize this app and have our French speaker do quick read-throughs for anything that might need to be adjusted, saving a lot of time and energy.”
“Help Center Translate is a fantastic tool for making our Zendesk knowledge base more accessible to a global audience. The automatic translations are quick and accurate, saving us a lot of time and effort. Setup was seamless, and the interface is user-friendly. A must-have for any team managing multilingual support”
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