Automation Apps

Merge Zendesk Tickets Merge Freshdesk Tickets Auto Remove Attachments Ticket Classification Document Parser OCR Ticket Parser Autofill Zendesk ChatGPT Automation

Help Center Apps

Help Center Manager Help Center Translate for Zendesk Help Center Translate for Intercom Help Center Analytics Help Center Export Macro Export

Assist Apps

Agent Co-writer Translate Conversations MCP Server for Zendesk Advanced Search Plus Articles PDF Export

Case Studies

HomeExchange Komoot Exclaimer Password Management

Log in

Help Center Tools Automation & Assist Tools

Author

Maryna Paryvai · Page 3

Knowledge Management

Top Zendesk Translation Apps: A Simple Guide for Multilingual Support

Most modern help desk platforms, including Zendesk, offer translation tools – whether through built-in features or third-party apps.

Maryna Paryvai · 8 Jan 2025

Live Chat Support Best Practices: How to Migrate from Email to Chat

Learn how to seamlessly shift your customer support from email to live chat for improved customer satisfaction and team efficiency.

Maryna Paryvai · 17 Dec 2024

Building a KCS Knowledge Management Team: A Customer-Focused Approach

Learn how to build a KCS-oriented Knowledge Management Team

Maryna Paryvai · 12 Dec 2024

Knowledge Management

Zendesk Generative Search: Everything You Need to Know About

Best practices for implementing Generative Search in your Zendesk help center.

Maryna Paryvai · 3 Dec 2024

Streamline Support: 4 Essential Knowledge Base Article Templates

Easy-to-follow templates to make writing new knowledge base articles quick and consistent.

Maryna Paryvai · 8 Nov 2024