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Zendesk · Page 10

Delivering Exceptional Multilingual Customer Support with Zendesk

Discover how to provide exceptional customer service in multiple languages with Zendesk.

Davida Fernandez · 16 Jan 2025

Knowledge Management

Top Zendesk Translation Apps: A Simple Guide for Multilingual Support

Most modern help desk platforms, including Zendesk, offer translation tools – whether through built-in features or third-party apps.

Maryna Paryvai · 8 Jan 2025

Artificial Intelligence

A Customer Support Leader’s Deep Dive into Zendesk AI Agents

Learn how to leverage AI agents to improve response times, enhance customer satisfaction, and scale your support.

Nouran Smogluk · 20 Dec 2024

How to Quickly Add and Edit Image Alt Text in Zendesk

Image alt text is a critical element for improving accessibility and enhancing user experience in your help center.

Sorin Alupoaie · 18 Dec 2024

Advanced Zendesk Setup – How to Maximize the Efficiency of Your Tool

We explore some powerful features that will help you set up your Zendesk platform to do more with less and improve efficiency.

Craig Stoss · 17 Dec 2024

Knowledge Management

Zendesk Generative Search: Everything You Need to Know About

Best practices for implementing Generative Search in your Zendesk help center.

Maryna Paryvai · 3 Dec 2024