Automation Apps
Merge Zendesk TicketsMerge Freshdesk TicketsAuto Remove AttachmentsTicket ClassificationDocument Parser OCRTicket Parser AutofillZendesk ChatGPT AutomationHelp Center Apps
Help Center ManagerHelp Center Translate for ZendeskHelp Center Translate for IntercomHelp Center AnalyticsHelp Center ExportMacro ExportAssist Apps
Agent Co-writerTranslate ConversationsMCP Server for ZendeskAdvanced Search PlusArticles PDF ExportCategory
Meet Agent Co-writer, a Zendesk copilot that writes replies, summarizes tickets, and translates messages to help support respond faster.
Sorin Alupoaie · 25 Nov 2025
Discover the new AI Reply feature in Swifteq’s Translate Conversations. Create, adjust, and translate customer messages instantly in Zendesk.
Sorin Alupoaie · 28 Oct 2025
Easily make bulk updates to Zendesk articles with Help Center Manager. Save time, keep content consistent, and streamline help center management.
Sorin Alupoaie · 27 Aug 2025
Export Zendesk help center articles easily with Help Center Manager. Choose CSV, Word, PDF, or HTML formats to audit, share, or back up content.
Sorin Alupoaie · 20 Aug 2025
Learn how to bulk edit image alt text in Zendesk knowledge bases via the Help Center Manager to save time, improve accessibility, and boost your SEO.
Sorin Alupoaie · 13 Aug 2025
Swifteq product updates: automatically update requester on a Zendesk ticket, bulk edit image alt text, change permissions in bulk, bulk edit labels…
Sorin Alupoaie · 6 Aug 2025
