Automation Apps

Merge Zendesk Tickets Merge Freshdesk Tickets Auto Remove Attachments Ticket Classification Document Parser OCR Ticket Parser Autofill Zendesk ChatGPT Automation

Help Center Apps

Help Center Manager Help Center Translate for Zendesk Help Center Translate for Intercom Help Center Analytics Help Center Export Macro Export

Assist Apps

Agent Co-writer Translate Conversations MCP Server for Zendesk Advanced Search Plus Articles PDF Export

Case Studies

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Help Center Tools Automation & Assist Tools

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Nouran Smogluk · Page 4

Best Practices for Creating Better Visual Documentation for Your Help Center

Dive deep into the best practices for creating and optimizing visuals to enhance comprehension, engagement, and accessibility.

Nouran Smogluk · 10 Sept 2024

Knowledge Management

Knowledge Management Metrics – How to Measure Your Team’s Performance

Discover the essential strategies for boosting your knowledge management team’s performance.

Nouran Smogluk · 6 Sept 2024

Knowledge Base SEO Tutorial: How to Optimize Your Zendesk Help Center

Want to improve your self-service? Use these best practices to optimize your help center for search engines.

Nouran Smogluk · 27 Aug 2024

How to Build a Multilingual Knowledge Base – A Simple Guide

From selecting target languages to measuring results, discover how to translate and maintain your help center in multiple languages

Nouran Smogluk · 13 Aug 2024

Zendesk Knowledge Base Analytics Tutorial to Improve Your Help Center

Looking to improve your Zendesk help center? Here are five ways you can use analytics to gain insights into your help center’s performance.

Nouran Smogluk · 13 Aug 2024