Best Practices
Knowledge Base Videos – A Pro Guide on How to Level Up Help Content
Learn how to create engaging and effective video content to enhance customer support.
Chris Broughton · 20 Aug 2024
Automation Apps
Merge Zendesk TicketsMerge Freshdesk TicketsAuto Remove AttachmentsTicket ClassificationDocument Parser OCRTicket Parser AutofillZendesk ChatGPT AutomationHelp Center Apps
Help Center ManagerHelp Center Translate for ZendeskHelp Center Translate for IntercomHelp Center AnalyticsHelp Center ExportMacro ExportAssist Apps
Agent Co-writerTranslate ConversationsMCP Server for ZendeskAdvanced Search PlusArticles PDF ExportAuthor
Chris Broughton has over 15 years experience in technical support for companies in the UK and Canada, most recently as a Director of Technical Support & Consulting at Vidyard. He enjoys leading teams and building strategies to improve customer experiences. After hours, you will find him spending time with his young family while cheering on Liverpool and Wrexham Football Clubs.
Learn how to create engaging and effective video content to enhance customer support.
Chris Broughton · 20 Aug 2024