Anne Marie Traas, Author at Swifteq

Make an informed choice with our analysis of Zendesk vs Kustomer, focusing on pricing tiers, SLAs, and service perspectives.

Anne-Marie Traas · 21 Oct 2025

Discover how to master Zendesk Guide multi language features in seven easy steps! Enhance your support and expand your reach globally now!

Anne-Marie Traas · 18 Feb 2025

“The customer is always right” was never meant to suggest that customers are infallible. In reality, the customer is not always right.

Anne-Marie Traas · 21 Jan 2025

Learn how to set up a Zendesk ticket escalation system for faster resolutions and better customer satisfaction.

Anne-Marie Traas · 21 Nov 2024

Discover expert strategies for handling feature requests and bug reports in Customer Support.

Anne-Marie Traas · 19 Nov 2024

Anne-Marie Traas · Page 3