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Pricing

Merge Duplicates App Pricing Plans

Up to 15k tickets checked*

€59

Price per month

Get a Free Trial
  • All Auto-merge features
  • Auto-merging of new tickets
  • Custom criteria configuration
  • Filters to include or exclude tickets

Up to 30k tickets checked*

€119

Price per month

Get a Free Trial
  • All Auto-merge features
  • Auto-merging of new tickets
  • Custom criteria configuration
  • Filters to include or exclude tickets

Up to 60k tickets checked*

€179

Price per month

Get a Free Trial
  • All Auto-merge features
  • Auto-merging of new tickets
  • Custom criteria configuration
  • Filters to include or exclude tickets

Up to 100k tickets checked*

€249

Price per month

Get a Free Trial
  • All Auto-merge features
  • Auto-merging of new tickets
  • Custom criteria configuration
  • Filters to include or exclude tickets

Up to 200k tickets checked*

€299

Price per month

Get a Free Trial
  • All Auto-merge features
  • Auto-merging of new tickets
  • Custom criteria configuration
  • Filters to include or exclude tickets

Over 200k tickets checked*

Enterprise

Contact Us
  • All Auto-merge features
  • Security Reviews
  • Custom Authentication (SSO)
  • Custom Agreements

* Tickets checked are the total number of tickets that are checked for duplicates every month.

** Additional services (backlog merging, custom setup) are priced separately. Please get in touch for more details.

Customers

Real Results from Real Teams

★★★★★Primrose
“A big help – when we hit peak season and see our queues creep up more than we’d like this app is brilliant for merging together multiple contacts from the same customer.”
Matt AndersonQuality & Compliance Supervisor, Primrose
★★★★★Welham
“This app is a lifesaver! I only wish we discovered it sooner. Saves our team a huge amount of time merging multiple tickets, and they can now solve inquiries immediately.”
Luke BenjaminDirector, Welham & Co
★★★★★Engine Yard
“Fantastic and fantastically useful tool, simple to use and with some great features.”
Paul TingleGlobal Support Manager, Engine Yard

Reviews

Loved on the Zendesk Marketplace

Zendesk Marketplace review by Testimonial Nicola Merge Duplicate Tickets min.jpgZendesk Marketplace review by Testimonial Merge Duplicate Tickets app Jesse Moore min.jpgZendesk Marketplace review by Testimonial Naomi min.jpgZendesk Marketplace review by Testimonial Emily min.jpg

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Trusted by Support Teams Worldwide

Join companies who use Swifteq to scale support without adding headcount.

  • Primrose
  • Trade Republic
  • Hotjar
  • Engine Yard
  • Seesaw

The ticket-merging app that keeps your queue tidy and your agents happy 😊

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Approved by Zendesk on Apps Marketplace