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Pricing

Document Parser OCR for Zendesk Pricing

One free month with annual plan

Save with annual billing plan and get one month for free — transparent pricing, no hidden fees.

Up to 1k tickets updated*

€49

Price per month

OCR ticket attachments (PDFs, scans, images) automatically
Add extracted text to the ticket as an internal note
Autofill tags + custom fields (invoice #, order ID, address, dates)
Trigger-based processing on ticket create/update — no agent effort

Up to 5k tickets updated*

€99

Price per month

OCR ticket attachments (PDFs, scans, images) automatically
Add extracted text to the ticket as an internal note
Autofill tags + custom fields (invoice #, order ID, address, dates)
Trigger-based processing on ticket create/update — no agent effort

Up to 15k tickets updated*

€199

Price per month

OCR ticket attachments (PDFs, scans, images) automatically
Add extracted text to the ticket as an internal note
Autofill tags + custom fields (invoice #, order ID, address, dates)
Trigger-based processing on ticket create/update — no agent effort

Up to 50k tickets updated*

€499

Price per month

OCR ticket attachments (PDFs, scans, images) automatically
Add extracted text to the ticket as an internal note
Autofill tags + custom fields (invoice #, order ID, address, dates)
Trigger-based processing on ticket create/update — no agent effort

Over 50k tickets updated*

Custom Price

Custom usage limits and pricing
Advanced data controls
Security and compliance reviews
Custom authentication (SSO)
Custom contracts and agreements

* Tickets updated are the total number of times tickets are updated with the content of documents every month.

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Trusted by Support Teams Worldwide

Join companies who use Swifteq to scale support without adding headcount.

The Zendesk Document Parser app built to automatically extract text and key data from ticket attachments and eliminate manual document handling.

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Approved by Zendesk on Apps Marketplace